Last updated: October 16, 2025
Welcome to Succedify. These Terms of Service ("Terms") govern your access to and use of the Succedify platform ("we", "our", or "the Platform"). By accessing or using Succedify, you ("Client", "User", or "Company") agree to these Terms. If you do not agree with any of these Terms, you must not use the Platform.
Succedify is a SaaS platform powered by artificial intelligence that enables organizations to identify potential internal successors and talent matches based on employee skills, experience, education, and performance. The service is offered entirely online and may include analytics features, data visualization, and automated recommendations.
Use of the Platform is limited to individuals over 18 years of age acting on behalf of a company or organization. By registering, you warrant that you have the authority to accept these Terms on behalf of your entity.
To use Succedify, you must create an account by providing truthful, complete, and up-to-date information.
You agree to use the Platform solely for legitimate purposes and in accordance with these Terms. The following is strictly prohibited:
Succedify reserves the right to suspend access in the event of any improper use.
All content, software, algorithms, text, logos, interface, and design are the exclusive property of Succedify Inc. or its licensors. The user retains ownership of the data uploaded to the platform. Succedify does not claim ownership over such information, but does have a limited license to process it for the sole purpose of providing the contracted services.
All payments made within Succedify are processed securely through Dodo Payments, our external payment service provider. Succedify does not store or have access to your complete card or payment method data. Dodo Payments complies with PCI-DSS security standards and applicable financial regulations in Colombia and other countries of operation.
Succedify offers:
Updated pricing and feature details are published at https://succedify.com/pricing.
By subscribing, you authorize Dodo Payments to make recurring charges according to the selected frequency (monthly, quarterly, or annual). Renewal will be automatic unless canceled prior to the end of the current period. Amounts will be billed in the currency available in your country, applying exchange rates determined by Dodo Payments.
You may cancel your subscription or stop automatic renewal at any time from your account or by writing to billing@succedify.com. Cancellation will be effective at the end of the current billing cycle. No partial refunds will be made for unused time, unless required by law.
If you detect an incorrect charge, you may request a review within 7 days following the transaction. Succedify will evaluate the case and may issue partial or full refunds as appropriate. For payments made with Dodo Payments, refund processing will be carried out directly by said provider in accordance with their policies.
Displayed prices may not include local taxes (VAT, withholdings, or others). Dodo Payments will automatically calculate and apply such charges at the time of payment.
Credits purchased within the platform have a validity of 12 months from the date of purchase. Credits are non-refundable and non-transferable.
Use of Succedify is governed by our Privacy Policy, which describes how we collect, process, and protect your information. By using the platform, you accept the practices described in said policy.
Succedify adopts reasonable measures to protect your information, including the use of secure connections (HTTPS), access control, and activity logging. However, no system is completely secure, and you acknowledge that you transmit data at your own risk.
Succedify is offered "as is" and "as available". We do not guarantee that the Platform will be free of errors or interruptions. Under no circumstances shall Succedify or its affiliates be liable for indirect, incidental, or consequential damages arising from the use of the service. Total liability, in any circumstance, shall not exceed the amount actually paid for the service during the last three months.
Succedify may suspend or cancel your account if it detects:
The user may close their account at any time by contacting soporte@succedify.com. Upon termination, all data will be deleted as established in the Privacy Policy.
We may update these Terms occasionally. We will notify you via email or notice on the platform at least 7 days before they take effect. Continued use of the service implies acceptance of the modifications.
For questions about these Terms, you can contact us at:
Email: soporte@succedify.com
Billing: billing@succedify.com
Address: Succedify S.A.S., Medellín, Colombia